The global pandemic has thrown manufacturers, distributors, and retailers into a mode that most have never experienced before.While social distancing rules, shutdowns, and high demand for certain product groups are top-of-mind right now, employee and driver safety should also be factored into an organization’s overall pandemic response.Research firm Gartner, Inc. sees technology as a key enabler for companies that are implementing new driver and safety measures. “As capacity continues to tighten and there are fewer drivers on the road, it’s a requirement to keep them safe,” Gartner’s Carly West said in a press release.
“Technology solutions help reduce physical contact to a minimum. Routine procedures like gate check-ins and paperwork signing can move to the cloud via software-as-a-service (SaaS) solutions. Real-time transportation visibility platforms flag shipments carrying essential goods, so staff can already prepare with protective gear, such as face masks and be in place to retrieve or offload quickly,” West said.“Proactive alerts are also a good practice for last-mile delivery to end consumers. Tracking technology allows them to see when the delivery is approaching their home, as well as when it has arrived.”