Considered to be the most demanding industry in terms of services offered and customer satisfaction, the hospitality sector requires highly skilled personnel to cater to a customer’s needs. Witnessing a change from the traditional format to a more modern outlook towards customer satisfaction, the hospitality industry is bound to witness growth in the near future. To cater to this growth, 21CC develops extensive programs for new and existing employees of the hospitality sector to enhance their skills in their specific line of service in the hospitality industry.