Frequently asked questions

Careers in logistics

‘Logistics’ is an umbrella term for the entire industry that helps to transport, store and distribute goods anywhere in the world.

The logistics industry has companies that transport goods in different ways, for example:
  • Road transport, e.g. trucking companies for inter-city movement or within cities
  • Transport on water, for example ocean carriers, coastal shipping companies and even companies that transport goods on rivers and inland waterways
  • Transport by air, within the country and internationally. Everything from electronics, flowers to pharmaceuticals and even live animals are transported by air
There are companies that store goods, before they are finally distributed to a store or a customer. For example, refrigerators or ovens that have been manufactured by a factory in North India are first stored in a warehouse before they are distributed to shops where consumers can purchase them.
There are many well known companies in the logistics industry, companies such UPS (United Parcel Services), DHL, A.P. Moller Maersk, Kuehne & Nagel, COSCO, DB Schenker, etc.

There are many new companies being ‘born’ into the logistics industry and creating quite a name for themselves; companies such as Rivigo, Delhivery, Blackbuck Logistics, Grofer and Swiggy (Swiggy is effectively in the food logistics business) and many of these companies are the ones who will be providing the fastest growth in employment.
The logistics industry offers a huge range of job options in a very dynamic environment. There are jobs across the spectrum as well as new ones coming into existence. Examples include:
  • Network planner
  • Warehouse manager
  • Distribution manager
  • Channel manager
  • Pricing executive or manager
  • Marketing manager
  • Operations manager
  • Equipment planner and manager
  • Facilities manager
  • Sales executive, manager, Director, VP Sales
  • Regional sales manager
  • Key accounts manager, director, VP
  • Terminal manager
  • Safety executive, manager, director, VP
  • Financial controller
  • Legal affairs executive or manager
  • HR executive, manager, director, VP
  • Training executive or manager
  • Revenue optimisation manager, director
Not unless you want to. By the way, without truck drivers most of the goods that we buy in the stores would never reach us, so it’s a very important function and there is always a shortage of truck drivers, but no, you don’t have to become a truck driver.
The logistics sector already generated more than $6.5 trillion (that’s a six and a half thousand billion dollars!) at the beginning of 2019. The US logistics market alone is worth $1.6 trillion.

Private equity firms, venture capitalists and the Government of India are investing huge amounts of money in the logistics and infrastructure in India. This includes investments in companies, roads, ports and airport.

The industry is expected to add another 1.5 lakh or 150,000 jobs in the April-September 2020 period at a time when other industries were shedding jobs! Overall the industry employs 85 lakh or 8.5 million people in India and is expected to show a growth of 14% in terms of overall employment.
There's a lot of scope for people with an engineering or an IT background thanks to the increase in automation and robotisation. Jobs of the immediate future include:
  • Social media planner
  • Drone operator
  • Remote & driverless delivery planner
  • Robotics maintenance engineer
  • AI programmer
  • Virtual reality programmer, designer
Yes, the logistics industry is by its very nature global, helping to move goods from one part of the world to another. A lot of people from India have moved into jobs in logistics in surrounding countries such as the UAE, Singapore, Hong Kong and even farther away in Africa, Europe and North America.
21CC courses may be taken by students, job-seekers or employees who wish to upskill or reskill.You don’t need any minimum educational qualification––just a computer or mobile device, Internetaccess and a drive to learn!
Yes, a lot of logistics-related skills are also relevant for sectors such as hospitality, telecom, petrochemical, civil construction, automotive, etc.
Like most other training providers in the market, upskilling our users is our end goal. What sets usapart is the fact that the skills we impart through our modules are job-relevant in nature. Everytraining module available in the 21CC library is linked to a set of skills that are associated withactual job roles. We also employ aspects of microlearning and gamification to make our e-learningmodules fun and easy to digest and retain!
Most of our content is co-created with organisations from the logistics industry, reflecting their mostcurrent best practices.
21CC is a National Skill Development Corporation (NSDC) Knowledge Partner.
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21CC Education helps to assign specific training goals to employees. It goes a step further by linking competencies to job openings and providing employees with a pathway to acquiring those competencies through the 21CC online library.
In close consultation with the L&D team of a company 21CC can advise on specific courses that would be most suited to the training needs of categories of employees, though 21CC also wishes to point out that it is not an HR consulting company.
Absolutely. 21CC has often created customised content for companies that wish to impart training on specific SOPs and company processes to their employees. Taking these courses via the 21CC App makes the experience all the more engaging
Most probably, and not only because of the cost saved from hosting a traditional training session. Recent experience from a large freight forwarder that use 21CC's modules to train its incoming batch of management trainees showed that the trainees were interacting with the online content before and after their (virtual) classroom sessions, and ended up 'owning' the content much more than would otherwise have been the case
An hour a week can suffice to take up to five or six bite-sized modules. That said we believe in the power of repetition and reinforcement, so re-visiting content during the week or a week later is a powerful tool
There are ways of measuring recall of specific topics through random testing, and in fact 21CC assists customers with building these tests into its modules. Gamification is a great way to ensure that the message is better understood and internalised