Using material provided by our customers as well as original content we create laptop based e-learning modules with high levels of animation and interaction. All creative material used (illustrations, voice overs, animations) are from 21CC
Following our customers’ eyeballs we have ported much of our content to mobile devices. Creating content for mobile requires a fundamental approach in terms of illustrations and storyboards. The 21CC team is more than up to the task!
One of the best ways to serve up compelling content, for learners of all ages, is to gamify it. By placing learners at the centre of the activity and having them influence the outcome of a learning module masquerading as a game, learning is really internalized.
We live in turbulent times. These aren’t humanity’s first but they certainly feel a lot worse than past crises due to an uncanny convergence of events.
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This module will introduce you to the concept of cold chain management and will take a closer look at its components. You will also go through some of the key challenges faced while working with cold chains today.
This module will educate you on the different categories of cold chain management and its application and benefits for each category. You will also take a look at the standard temperature ranges to be maintained in cold chains across all categories of products.
In this module you will learn the importance of Temperature tracking in cold chain management. You will go through some of the most effective temperature tracking technologies for cold chains and also learn how IoT enabled cold chain monitoring solutions are enhancing overall cold chain efficiency.
In this module you will learn what role hygiene plays in cold chain management and also gauge its importance for supply chain management. You will also learn to identify various diseases that are caused due to lack of hygiene.
In this module you will learn the importance of packaging in cold chains. You will go through the types of packaging techniques and gauge what type of packaging can be used based on the type of product being transported.
This module will look at transportation as a key aspect in achieving maximum cold chain efficiency. You will go through the various modes of transport used in cold chains and also look at some of the latest developments in cold chain transportation that can enhance the shelf lives of products.
In this module you will learn what significance infrastructure holds in cold chain management and gain insights on its state in India. You will go through the types of cold chain infrastructure and take note of the obstacles faced in managing them.
In this module you will begin by understanding the importance of standards in cold chain management. You will then go through key cold chain standards followed globally and will get to know more about cold chain compliance followed in India.
In this module, you will learn the processes followed after produce is harvested, to prepare it for the cold chain. You will learn the importance of maintaining an optimal temperature range by going through some disorders caused by temperature mismanagement.
The objective of this module is to give you a glimpse of the future of the Indian Cold Chain Industry. You will begin by getting an overall view of the current cold chain industry in India and gauge factors driving its growth.
This module provides an introduction to logistics, its history, and the key players in the logistics chain. It is an essential module for new entrants/employees to get an overview of the industry.
This module gives an overview of the main links in a supply chain, that is, the organisations, people, activities, information, and resources who work together to move a product or service from the supplier to the customers.
Large warehouse typically employ hundreds of workers to receive, handle, process, pack, transport and track goods. Warehouse jobs are usually complex and require high energy and hard work. This module gives an overview of the main job roles within a warehouse.
Warehouse receiving operations play a crucial part in maintaining the integrity of the inventory and ensuring the availability of products for customers. This module explains the core processes of receiving and inbound check.
After goods have been received at the warehouse, they are put away or moved to designated storage locations. This module explains the core warehouse processes of locating available spaces in a warehouse and storing the received goods.
Order picking is the process of locating and pulling product from the warehouse inventory to fulfil a customer order. The product is then packed into shipment containers and sent to the customer. This module explains the core warehouse process of order picking.
Once a customer order is received at the warehouse, items are picked and packed into shipment containers before being sent to the customer. This module explains the core warehouse process of packing.
Dispatch is the last step in warehouse operations. Once the goods have been picked and packed as per the orders received, they are made ready for dispatch. This module explains the core warehouse process of dispatch.
A crucial module for those new to freight forwarding, designed to acquaint the learners with the overall processes involved in the shipment of goods from one country to another. The Incoterms that govern domestic and international trade are discussed in detail.
This module provides the learners an in-depth understanding of the export and import process flows for air freight along with details on the documentation required.
This module provides the learners an in-depth understanding of the export and import process flows for ocean freight along with details on the documentation required.
This first module sets the context for the entire curriculum by talking about the evolution of warehouses from stockholding points to dynamic spaces at the heart of supply chains that have to keep up with ever-changing market trends and expectations.
A module on 'lean' thinking, that is, removing any activity that uses resources but does not create additional value. The module discusses two 'lean' tools: TIMWOOD and 5S.
A module on four core skills that warehouse managers require to tackle daily operational challenges.
This first part of a two-parter on warehouse management system discusses such features of the essential software tool as advanced shipping notification, goods receipt note, real-time data, and management information system reports.
This module aims to inculcate in learners the people skills necessary for building strong relationships with warehouse customers.
This second part of a two-parter on warehouse management system focusses on more advanced features of the essential IT tool, such as inventory management, stock keeping unit (SKU) profiling, replenishment and cycle count
This module discusses an essential IT tool used widely in warehouses across the world: the transportation management system. A TMS can help optimise the physical movements of goods into and out of a warehouse.
This first module on soft skills talks about the communication skills necessary for managing modern warehouses.
This second module on soft skills discusses conflict resolution strategies that can be used for managing conflicts between employees at a warehouse.
This third module on soft skills focusses on time management skills that are essential for executing on-time deliveries and meeting customer expectations.
